Well proven & used procedures to use to assist you to manage the behaviour of your employees in the workplace. This detailed workbook includes sections on how to train your people to be winners, and how to give effective instant reprimands and written warnings for any instance of inappropriate behaviour. The logical easy to follow workbook also includes behaviour recording systems and forms.
Behaviour and Performance Management
The Importance of Managing Inappropriate Behaviour and Performance
The management of employees whose performance has not been effective, or who have behaved inappropriately is an essential responsibility for all managers, supervisors and team leaders.
Although this can be one of the more unpleasant tasks that a manager, supervisor or team leader needs to perform, it can also be one of the most rewarding especially when an employee turns around and becomes a star performer.
When faced with inappropriate behaviour many managers and supervisors put off taking action in the hope that the problem will go away. However, delaying action only serves to undermine the authority and respect of the manager or supervisor, and reinforces the inappropriate behaviour.
Not taking action only serves to tell the employee that it is okay to behave inappropriately.
Inappropriate behaviour is assessed by comparison with existing performance standards, as well as observance of workplace rules. These rules must be explained to all employees and accepted by them as normal. Workplace rules cover aspects such as time keeping, insubordination, safety, work practices and discipline. These rules are determined by company policy and employment conditions and Enterprise bargaining requirements.
Managing the behaviour and performance of staff is an on-going day-to-day responsibility for all managers and supervisors….
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